The overall aim is to provide and implement a blueprint model for improving quality and safety of oral care for everyone: the DELIVER Quality Improvement Model. As highlighted in the 2021 WHO Oral Health Resolution, many EU citizens do not have access to quality oral care. This causes detrimental impacts for the individual citizen, while increasing costs and wasting resources on the macro level. However, there is a serious lack of synergistic oral care quality improvement. To address this complex systems problem, DELIVER will break new grounds by enabling deliberative dialogues between multiple stakeholders from multiple sectors directed at meaningful improvement of the quality and safety of oral healthcare on all levels of care delivery. Through involving citizens, patients, providers and policymakers, DELIVER will create a synergistic problem-solving ecosystem in the context of improving quality and safety of oral healthcare at practice-, community-, and policy-levels. Using a mixed-methods research design, DELIVER will build robust quality improvement (QI) approaches in 3 phases:
DELIVER is built on cutting-edge improvement science, rigorous stakeholder involvement and innovative information systems. Contributing to the UN and WHO SDG & UHC goals, DELIVER will improve access to quality oral care for everyone without financial hardship and thus generate vast impact for individuals & society.
DELIVER is prominently supported by WHO, FDI, NCD Alliance, ICHOM and many others.