Work packages
In the following, the plannable and controllable work packages (WP) of the project are listed together with the responsible partners and the work package leaders.
Work package number: 1Partner: Radboudumc
Objectives
- Governance and organisation of the project.
- Assurance of compliance with ethics and data protection regulations.
- Scientific and technical supervision and monitoring of the overall project progress.
- Management and regulation of the communication flow between partners and with the EC.
- Definition and control measures arising from meetings.
- Activation of contingency plans concerning management risks and conflicts resolution.
- Innovation management.
Project Manager Radboudumc
Emily Janssens is the Project Manager on this EU DELIVER Project in the Radboudumc Department of Quality and Safety in Dental care since September 2022. She has a Master of Science degree in Health Care Management and a degree in Dental Hygiene. She has extensive work experience within various organizations in the Dutch healthcare sector, such as institutions for oral care (General Dentistry, Periodontology), Health Insurers and in a Governmental Executive Organization. Since 2016 she has been working at the Dutch Health and Youth Care Inspectorate as an inspector at the Domain Curative Health Care/Medicines and Medical Technology. Since 2020 she worked for the Primary Care Department. As an inspector, she was mainly involved in the supervision of oral care. As a result, she knows the risks within the oral care sector in the Netherlands. The news that an International Grant at European level has been awarded to the subject of quality and safety in oral care gave her a sense of relief and recognition for the importance of this subject. That is why she is really looking forward working on this topic.
WP-Leader: Stefan Listl
Stefan Listl is a dentist and economist. He is full professor in Quality and Safety of Oral Healthcare at Radboud University (Netherlands), director of the Translational Health Economics Section at Heidelberg University (Germany), and an adjunct professor at the University of Penn-sylvania (USA).
Stefan serves as coordinating PI for the Horizon Europe project DELIVER (Deliberative Improve-ment of Oral Care Quality). Stefan is a member of the Lancet Commission on Global Oral Health and the WHO Global Oral Health Status Report steering group. He previously served as a con-sultant for Harvard University's Malaysia Health Systems Reform project, and contributed to the FDI World Dental Federation Vision 2030 report as well as the NIH Report on Oral Health in America.
He is author of more than 120 journal publications, including in Lancet, Nature, Bulletin of the WHO, Journal of Health Economics, Health Economics, American Journal of Epidemiology, Amer-ican Journal of Public Health, Social Science & Medicine, and Journal of Dental Research. He is editorial board member for the Journal of Dental Research and the Journal of Evidence-based Dental Practice and regularly reviews for journals and funding institutions.
Work package number: 2Partner: UKHD
Objectives
- Consenting of a definition for oral care quality.
- Deliberative prioritization of pressing issues for oral care quality improvement
- Situational analysis: quality improvement on practice-, community-, and policy-levels.
- Consenting of core harmonized quality indicators for oral care.
- Co-production of EU-wide monitoring framework for oral care quality improvement.
WP-Leader: Michael Lorenz
| 09/2022 - now | research associate & WP Leader within the DELIVER project |
| 02/2022 - now | doctoral student (dr.med.dent.) |
| 01/2022 - now | research associate and dentist at Heidelberg University Hospital |
| 10/2016 - 12/2021 | student of dentistry in Heidelberg University |
| 09/2019 - 06/2020 | student of dentistry at Université de Montpellier, France (ERASMUS exchange) |
| 09/2015 - 07/2016 | vocational education as dental technician (discontinued to follow studies) |
Work package number: 3Partner: UNIMAN
Objectives
- Enhancing the utility of PROMs/PREMs-based feedback using action implementation toolboxes
- Enhancing the informative value of unstructured feedback in provider rating portals via AI
- Assessing the role of patient empowerment apps for better alignment of medical and dental care
WP-Leader: Dr Matthew Byrne
Dr Matthew Byrne is practicing dentist and an Academic Clinical Lecturer / Honorary Specialty Training Registrar in Prosthodontics. His position is funded by the National Institute for Health and Social Care Research. His research interest is in quality assessment and improvement in primary dental care services. In 2021 he defended his thesis titled ‘Defining and Measuring Quality in Primary Dental Care’. He has worked in primary and secondary care and as an in practice educational supervisor for newly qualified dentists.
Education
| 2017 - 2021 | PhD Public Health/Community Dentistry (University of Manchester) |
| 2018 - 2020 | PGCert Teaching and Learning in Clinical Practice (Edge Hill University) |
| 2011 - 2012 | BA Biomedical Ethics (University of Leeds) |
| 2008 - 2014 | BChD Dental Surgery (University of Leeds) |
Work package number: 4Partner: VU-ACTA
Objectives
- Improve the design of oral healthcare service, by shifting the focus of service delivery from individual level to inclusive service delivery, addressing vulnerable, disadvantaged and minority groups at community level.
- Develop a prototype for community targeted quality improvement in the delivery of oral healthcare, that will enable communities to halt and reverse the current trends in financial hardship and catastrophic costs.
- Foster collaboration between community stakeholders and practitioners across all services to address and meet the needs expressed by the community. This will encourage joint accountability for oral health service.
Work package number: 5Partner: Radboudumc
Objectives
- Context-specific adaptation and testing of the Program Budgeting and Marginal Analysis (PBMA) approach for deliberative prioritization of essential oral health care.
- Agile development of a decision aid tool to visualize costs and benefits in PBMA.
- Formative evaluation alongside testing of PBMA framework.
WP-Leader: Stefan Listl
Stefan Listl is a dentist and economist. He is full professor in Quality and Safety of Oral Healthcare at Radboud University (Netherlands), director of the Translational Health Economics Section at Heidelberg University (Germany), and an adjunct professor at the University of Penn-sylvania (USA).
Stefan serves as coordinating PI for the Horizon Europe project DELIVER (Deliberative Improve-ment of Oral Care Quality). Stefan is a member of the Lancet Commission on Global Oral Health and the WHO Global Oral Health Status Report steering group. He previously served as a con-sultant for Harvard University's Malaysia Health Systems Reform project, and contributed to the FDI World Dental Federation Vision 2030 report as well as the NIH Report on Oral Health in America.
He is author of more than 120 journal publications, including in Lancet, Nature, Bulletin of the WHO, Journal of Health Economics, Health Economics, American Journal of Epidemiology, Amer-ican Journal of Public Health, Social Science & Medicine, and Journal of Dental Research. He is editorial board member for the Journal of Dental Research and the Journal of Evidence-based Dental Practice and regularly reviews for journals and funding institutions.
Work package number: 6Partner: aQua
Objectives
- Cooperation with related work packages WP2, WP3, WP4, WP5, WP8 for analysis and development of detailed information system requirements.
- Development, documentation and testing of information systems for related work packages.
- Agile development of decision aid tools.
- Providing infrastructure and hosting of the realized systems for the duration of the project.
Work package number: 7Partner: MLCF
Objectives
- Compare regulatory basis for quality improvement on practice-level in select countries mapping access to dental care from the perspective of equity in health care system in the example countries.
- Quality assurance and quality transparency for patients via commissioning of dental care and payment systems.
- Mapping the standards for professional conduct such as clinical guidelines, professional licensure, ISO standards etc. and its actual impact on quality of dental care from a legal perspective.
- Realist synthesis on reform of oral care payment systems under consideration of legal aspects.
Work package number: 8Partner: UMt
Objectives
- To coordinate and manage a Dissemination, Exploitation and Communication Plan (DEC plan).
- To create and implement communication tools for defined audiences identified in a stakeholder analysis.
- To build an extended project community and network with relevant stakeholders through DEC activities.
- To disseminate project results through events and workshops.
- To produce plans for post-project exploitation.
- To integrate the knowledge from WPs2-7 into the DELIVER Quality Toolkit.
WP-Leader: Dr. Vasallo
Dr. Vassallo is currently the Director of Health Promotion and Disease Prevention within the Ministry for Health in Malta. She is a Consultant in Dental Public Health and is currently the President of the European Association of Dental Public Health and is President of the recently established European Public Health Association EUPHA Oral Health Section. She is a senior lecturer in Preventive and Community Dentistry and Dental Public Health at the University of Malta. She is still a practicing dentist. She is a board member and past president of the Council of European Chief Dental Officers and of the Platform for Better oral Health in Europe. She is Past President of the Council of European Chief Dental Officers and is past Chairperson of the Platform for Better Oral health in Europe. She has also chaired the Working Group of Oral Health in The CED (Council of European Dentists) She is Malta’s focal point for the steering group on health promotion and prevention.